Return Policy

Last Updated: May 16, 2020

All defined terms used below shall have the meanings set forth in the Terms and Conditions section on this page.

Order Cancellations
Orders that you submit online are processed within three business days and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.

Returns
I warranty all my pieces against craftsmanship defects upon receipt. To be eligible for a return, your merchandise must be unused, unworn and in the same condition that you received it. The merchandise must be in the original packaging.  

Shipping
To initiate a return, please email me at bettina@bettinahehlen.com.  I require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to me at 511 Grand Canyon Dr., White Rock, NM, 87547.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

Refunds and Exchanges
After I have received your valid return, I will send you an email to notify you that I have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by me, I will provide a credit to the payment card or original method of payment used to pay for the item within a reasonable amount of time. If you would like to exchange merchandise, please return it and place a new order for the new merchandise you would like.

General
If you do not comply with any of the above conditions, I reserve the right to refuse the return or exchange, or to impose different or additional conditions.

Privacy Policy

Last Updated: May 16, 2020

All defined terms used below shall have the meanings set forth in the Terms and Conditions section on this page.
This Privacy Policy ("Policy") explains how information about You is collected, used, and disclosed by Your access or use of this Site or otherwise as a result of Your interactions with me. By visiting this Site directly or through another site, You accept the terms and conditions of this Policy. This Policy applies to this Site. I am not responsible for the content or privacy practices on any website not operated by me to which this Site links or that links to this Site.
Information Collection
I may automatically collect information about you when you access or use the Site or transact business with me, including the following:

  • When you buy something on this website, I collect personal information from you to fulfill the order. I may collect information like your:

    • Billing and shipping address

    • Details relating to your purchase (for example, your bracelet size)

    • Email address

    • Name

    • Phone number

    I share this information with Squarespace, my online store hosting provider, so that they can provide website services to me.

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

  • This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

    • Information about your browser, network and device

    • Web pages you visited prior to coming to this website

    • Your IP address

    Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Information Use and Disclosure
Internal Use

  • I use your personal information to process your order and provide you with customer service. I may internally use your personal information to improve this Site’s content and layout, to improve outreach and for my own marketing efforts (including marketing my services and products to you), and to determine general marketplace information about visitors to this Site.

  • This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

    • Information about your browser, network, or device

    • Your IP address

  • This website collects personal data to power our site analytics, including:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this website

    • Your IP address

    This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

    I share this information with Squarespace, my website analytics provider, to learn about site traffic and activity.

Communications with You
I will use your personal information to communicate with you about this Site and your orders and deliveries. Also, I may send you a confirmation email when you order with me. I may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes or to sign up for email newsletters and special offers. If you submit your email address, I use it to deliver the information to you. I always permit you to unsubscribe or opt out of future emails. Because I have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders. I may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. I share your contact information with Squarespace, my email marketing provider, so they can send these emails on my behalf.
External Use
Except as otherwise set forth below, I do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.
I must provide your credit card number to financial-services corporations such as credit-card processors and issuers as is required to process your orders.  I will use industry standard security measures, including data encryption, when providing your credit card number to others.
I may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if I are otherwise required to disclose such information by law. I also will release personal information where disclosure is necessary to protect my legal rights, enforce my Terms and Conditions or other agreements, or to protect myself or others. For example, I may share information to reduce the risk of fraud or if someone uses or attempts to use this Site for illegal reasons or to commit fraud.

Data Security
I take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Opt Out/Corrections
Upon your request, I will (a) correct or update your personal information; and (b) stop sending emails to your email address. You can make these requests by emailing me at bettina@bettinahehlen.com.
Please do not email your credit-card number or other sensitive information.

Updates to this Policy
If I change or update this Privacy Policy, I will post changes and updates on the Site so that you will always be aware of what information I collect, use and disclose. I encourage you to review this Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Policy, please contact me at bettina@bettinahehlen.com.

Terms & Conditions

Last Updated: May 16, 2020

Terms and Conditions
This website and any mobile application (collectively, this “Site”) is owned by Bettina Hehlen Photography & Jewelry (“I”, “me” or “Bettina Hehlen Photography & Jewelry”). I am providing you with access to this Site and my online store (together, my “Services”) subject to the following terms and conditions.
By browsing, accessing, using, or purchasing merchandise on this Site or otherwise using my Services, you are agreeing to all of the following terms and conditions, including any policies referred to herein (collectively, these “Terms”). So, please read these Terms carefully. I reserve the right to change this Site and these Terms at any time. If you are unwilling to be bound by these Terms‚ you should not browse, access‚ use‚ register for or purchase merchandise from the Site.
You represent and warrant that you are at least 18 years old or visiting this Site under the supervision of a parent or guardian.

Privacy Policy
My Privacy Policy, which also governs your visit to my Site, can be found at the Privacy Policy section on this page. Please review our Privacy Policy for information on how I collect, use and share information about my users.

Use of This Site
Subject to your compliance with these Terms‚ I grant you a limited‚ non-exclusive‚ non-transferable‚ non-sublicensable license to access and make personal‚ non-commercial use of this Site. This license grant does not include: (a) any resale or commercial use of this Site or content therein; (b) the collection and use of any product listings or descriptions; (c) making derivative uses of this Site and its contents; or (d) use of any data mining‚ robots‚ or similar data gathering and extraction methods on this Site. You may not use‚ frame or utilize framing techniques to enclose any of my trademark‚ logo‚ content or other proprietary information (including the images found at this Site‚ the content of any text or the layout/design of any page or form contained on a page) without my express written consent. Further‚ you may not use any meta tags or any other “hidden text” utilizing my name‚ trademark‚ or product name without my express written consent. Any breach of these Terms shall result in the immediate revocation of the license granted in this paragraph without notice to you.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the homepage of this Site so long as the link does not portray me or my products or services in a false, misleading, derogatory, or otherwise offensive matter. This limited right may be revoked at any time. You may not use any of my logos or other proprietary graphics or trademarks as part of the link without express written permission.

Electronic Communication
When you use this Site, or send emails to me, you are communicating with me electronically. You consent to receive communications from me electronically. I will communicate with you by e-mail or by posting notices on this Site or through our other services. You agree that all agreements, notices, disclosures and other communication that I provide to you electronically satisfy any legal requirements that such communications be in writing.

Feedback
You may have the ability to submit questions, comments, suggestions, reviews and other information regarding this Site and my products (collectively "Feedback"). You agree that Feedback is non-confidential and shall become my sole property. I shall own exclusive rights, including all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of the Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

Ownership
As between you and me‚ this Site‚ including all photographs‚ images‚ text‚ graphics‚ icons‚ audio clips‚ software‚ source code and other aspects thereof‚ all improvements or modifications thereof‚ all derivative works based thereon‚ and the collection‚ arrangement‚ and assembly of this Site (collectively, the “Site Content”)‚ including all copyrights‚ trademarks‚ and other intellectual property or proprietary rights in the foregoing‚ are owned by me and protected by applicable copyright laws.

The use of any of my trademarks or service marks without our express written consent is strictly prohibited. You may not use my trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use my trademarks or service marks in any manner that disparages or discredits me. You may not use any of my trademarks or service marks in meta tags without prior explicit consent. Nothing in these Terms shall be deemed to grant to you or any other user any license or right in or to any of my patents‚ copyrights‚ trademarks‚ trade secrets or other proprietary rights.

Purchases on this Site
You agree that all of your transactions with or through this Site are conducted electronically from start to finish. The risk of loss and title for items purchased by you on this Site pass to you upon my shipment of the items to the carrier pursuant to a shipment contract.
When I ship to you or per your directions to another person, you agree to pay the shipping and any handling charges shown on this Site when your order is placed. I reserve the right to increase, decrease and add or eliminate charges from time to time and without prior notice, so you agree to check all charges before placing an order. Any shipping or handling charges may or may not reflect actual costs.
Only valid credit cards or other payment method acceptable to me may be used. By submitting your order, you represent and warrant that you are authorized to use the designated card or method and authorize me to charge your order (including shipping, handling and any other amounts described on the Sites) to that card or other method. If the card (or other method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically.
All returns are governed by by Return Policy, which can be found in the Return Policy section on this page.
I attempt to be as accurate as possible and eliminate errors on this Site; however, I do not warrant that any product, service, description, photograph, pricing or other information is accurate, complete, reliable, current or error-free. In the event of an error, whether on this Site, in an order confirmation, in processing an order, delivering a product or service or otherwise, I reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged. Your sole remedy in the event of such error is to cancel your order and obtain a refund.
All items are subject to availability and I reserve the right to impose quantity limits on any order, to reject all or part of an order and to discontinue products or services without notice, even if you have already placed your order. All prices are subject to change without notice.

Links
This Site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that I am not responsible for the operation of my content located on or through any such site.

Indemnification
To the fullest extent permitted by applicable law, you agree to defend, indemnify and hold harmless me, from and against any claims, damages, costs, liabilities and expenses (collectively, "Claims") arising out of or related to (a) your access to and use or misuse of this Site; (b) any Feedback that you provide; (c) your violation of these Terms; and (d) your violation of any rights of another. You agree to promptly notify me of any third party Claims, cooperate with ms in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including but not limited to attorneys' fees). You further agree that the I shall have the right to control of the defense or settlement of any third party Claims.

Disclaimers
Except as expressly provided, this Site, including all Site Content, and services provided on or in connection with this Site are provided on an "AS IS" and "WITH ALL FAULTS" basis without representations, warranties or conditions of any kind, either express or implied. I do not represent or warrant that this Site is accurate, complete, reliable, current or error-free. I do not represent or warrant that this Site or my servers are free of viruses or other harmful components.

Modifications to Site
I reserve the right to modify or discontinue, temporarily or permanently, this Site or any features or portions thereof without prior notice.

Miscellaneous
These Terms, which shall be deemed accepted by you upon your use of the Site‚ constitute the entire agreement among you and me regarding use of this Site. My failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of the enforcement of such right or provision. If any provision of these Terms is found to be unenforceable or invalid‚ that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. These Terms are not assignable‚ transferable or sublicensable by you‚ except with my prior written consent. These Terms include and incorporate by reference my Privacy Policy, which can be found on this page, and any notices regarding the Site.

Questions
Questions regarding these Terms, my Privacy Policy, or other policy related material can be directed to me by emailing me at: bettina@bettinahehlen.com.